And I’d really like to know what’s wrong. It was worth trying, though, like all the other ‘solutions” I’ve tried before. I force-quit and relaunched, and went to the BBC’s website. I’ve now done so, and although Firefox seems to have worked without a hitch in your help pages and forums, it froze immediately when I went to a magazine website. Starting my entire computer up in safe mode was an interesting suggestion, one I hadn’t tried. I also have Opera and Maxthon which I don’t use often, but they’re part of my “collection”. I use Safari and Chrome, and occasionally use SeaMonkey ( mostly for its html editor). Other users have contacted me to say they have the same problem. And I’m not really displeased with your service as such - merely with Firefox, which doesn’t work on my iMac. *Now, restart Firefox and see if the problems persist. *In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. *In the Firefox options window click the ''Advanced'' tab, then select "General". *Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
Upgrade your graphics drivers to use hardware acceleration and WebGLĭid this fix your problems? Please report back soon.Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.
Now, restart Firefox and see if the problems persist.Īdditionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:.In the settings list, you should find the Use hardware acceleration when available checkbox.In the Firefox options window click the Advanced tab, then select "General".Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.). Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches. Try disabling graphics hardware acceleration.